At Dorbiz, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for full details.
1. Order Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- Once your order has been processed, you will receive an email confirmation with tracking details.
Processing times may be extended during holidays, promotions, or high-volume periods.
2. Shipping Destinations
- We currently ship to:
- United States
- Selected international destinations (availability depends on the product)
If shipping is not available to your location, you will be notified during checkout.
3. Estimated Delivery Time
Delivery times begin after processing:
- United States: 5–10 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.
4. Shipping Rates
- Shipping costs are calculated at checkout based on:
- Destination
- Order weight and size
- Selected shipping method
- Free or promotional shipping may apply to eligible orders.
5. Order Tracking
- Once your order ships, a tracking number will be sent to your email.
- Tracking updates may take 24–72 hours to appear.
6. Customs, Duties & Taxes (International Orders)
- International orders may be subject to customs duties, taxes, or fees imposed by the destination country.
- These charges are the responsibility of the customer.
- Dorbiz is not responsible for delays caused by customs clearance.
7. Incorrect Address or Failed Delivery
- Customers are responsible for providing accurate shipping information at checkout.
- Dorbiz is not responsible for lost or delayed shipments due to incorrect or incomplete addresses.
- Returned orders may require additional reshipping fees.
8. Lost or Delayed Packages
If your order appears delayed or lost, please contact us with your order number and tracking details.
📧 Email: kdorcelon8@gmail.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
9. Contact Information
📧 Email: kdorcelon8@gmail.com
🌐 Website: https://dorbiz.com